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+49 911 99 33 5-0
info@men.de

MEN China

Mainland China; Hongkong and Taiwan

MEN Mikro Elektronik Co., Ltd.
Room 808-809, Jiaxing Mansion, No. 877 Dongfang Road
200122 Shanghai
China

Phone: +86-21-5058-0961
Fax: +86-21-5058-5963
Email: info@men-china.cn

Sales

Phone: +86-21-5058-0961
Email: sales@men-china.cn
Hotline hours: 9 am - 5 pm
Beijing Time

Technical Support

Phone: +86-21-5058-0961
Email: support@men-china.cn
Hotline hours: 9 am - 5 pm
Beijing Time

MEN Contact Germany
MEN Mikro Elektronik GmbH - Feng Mo - Sales Manager Greater China
Sales Manager Greater ChinaMEN Mikro Elektronik GmbHFeng Mo

Phone: +49-911-99 33 5-299
Mobile: +49 160-90 290-595
Fax: +49-911-99 33 5-901
Feng.Mo@men.de

Supported by Lisa Wietzorek

MEN Contact China
MEN Mikro Elektronik (Shanghai) Co., Ltd - Rayner Leung - Regional Sales Manager China
Regional Sales Manager ChinaMEN Mikro Elektronik (Shanghai) Co., LtdRayner Leung

Phone: +86-21-5058-0963
Mobile: +86-186-0212-1715
Fax: +86-21-5058-5963
Yu.Liang@men-china.cn

MEN Mikro Elektronik (Shanghai) Co., Ltd - Rick Song - Technical Manager
Technical ManagerMEN Mikro Elektronik (Shanghai) Co., LtdRick Song

Phone: +86 21-5058-0963
Mobile: +86-137-0191-3634
Fax: +86-21-5058-5963
Zhenxing.Song@men-china.cn

Distributor
Beijing Betaone Sysjob Ltd. - Mr. Chi Wei - Distribution China
Distribution ChinaBeijing Betaone Sysjob Ltd.Mr. Chi Wei

北京市海淀区上地三街9号嘉华大厦C座508室
电话:+86-10-8278-4106
手机:+86-13801016287
传真:+86-10-8278-4110
bill@bsysjob.com
www.bsysjob.com

Online Support Request Use this form to get the fastest possible reply.
Please make sure to fill out the complete form, so we can provide quick and specific support.
Your support request will be sent to our technical support.

* required fields

Product

If the product is a mezzanine module

Operating System

Are there any third-party components in your system?

Yes No

Your Problem

Your Contact Data

Please type in the letters and/or numbers that you see in the image on the left (case-sensitive).

Article Returns If you use our article return form, handling returns will become as easy as 1-2-3, for you and for us.
1 Fill in form   2 Print repair note   3 Send articles to MEN
After filling the form, you will get an RMA number for unique identification of your return. Please print the repair note that contains this RMA number and enclose it in your package.
If you return a board that works with memory modules, please leave any memory modules installed!


* required fields

Reason for return

Repair Update Return/Exchange

Where do you send your article(s)?*

MEN Germany MEN USA

Article / Serial number / Defect

Please describe the defect as clearly as possible, e.g.: 02F014-04 / 001167 / It doesn't boot properly. The following messages are displayed:.

How to find article, revision and serial numbers

Article and Revision Numbers

  • The article number gives the board’s family and model. This is also MEN’s ordering number. To be complete it must have 9 characters.
  • The revision number gives the hardware revision of the board.
  • There is one of three different types of labels on your product which indicate the article and revision number.

They look like this:
Type 1:
article and revision numberType 2:
article and revision numberType 3:
article and revision number

Serial Number
The serial number is a unique identification assigned during production.
The serial number's label also has a matrix code on it and looks like this:
serial number

Your Contact Data

I agree to pay an inspection charge of 105 € per board, unless the board is in need of repairs. When a device or a system is returned, the inspection charge is calculated from the number of boards in the device or system. Note: For repairs, MEN charges a standard rate per board (at MEN's sole discretion) or the time and material expenditure.
I agree to pay an inspection charge of 150 USD per board, unless the board is in need of repairs. When a device or a system is returned, the inspection charge is calculated from the number of boards in the device or system. Note: For repairs, MEN charges a standard rate per board (at MEN's sole discretion) or the time and material expenditure.
I agree that the data entered in this form, including my personal data, is stored for the purpose of MEN's RMA procedure.

Please type in the letters and/or numbers that you see in the image on the left (case-sensitive).

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