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+49 911 99 33 5-0
info@men.de

MEN Germany

Headquarters

MEN Mikro Elektronik GmbH
Neuwieder Straße 3-7
90411 Nuremberg
Germany

Phone: +49-911-99 33 5-0
Fax: +49-911-99 33 5-901
Email: info@men.de

Sales

Phone: +49-911-99 33 5-400
Email: sales@men.de
Hotline hours: 8:30 am - 5 pm CET

Technical Support

Phone: +49-911-99 33 5-500
Email: support@men.de
Hotline hours: 8 am - 4:30 pm CET

MEN Contacts
MEN Mikro Elektronik GmbH - Christian Zeiher - Head of Sales MEN Germany
Head of Sales MEN GermanyMEN Mikro Elektronik GmbHChristian Zeiher

Phone: +49-911-99 33 5-250
Fax: +49-911-99 33 5-901
Christian.Zeiher@men.de

Supported by Helene Töpfer

MEN Mikro Elektronik GmbH - Rainer Jorek - Business Development
Business DevelopmentMEN Mikro Elektronik GmbHRainer Jorek

Phone: +49-911-99 33 5-115
Fax: +49-911-99 33 5-901
Rainer.Jorek@men.de

Supported by Nadine Köhler

MEN Mikro Elektronik GmbH - Gerhard Brune - Key Account & Channel Manager Austria, Switzerland, Germany
Key Account & Channel Manager Austria, Switzerland, GermanyMEN Mikro Elektronik GmbHGerhard Brune

Phone: +49-911-99 33 5-275
Fax: +49-911-99 33 5-901
Gerhard.Brune@men.de

Supported by Katharina Weimann

MEN Mikro Elektronik GmbH - Dieter Bergler - Account Manager Germany and Austria
Account Manager Germany and AustriaMEN Mikro Elektronik GmbHDieter Bergler

Phone: +49-911-99 33 5-285
Fax: +49-911-99 33 5-901
Dieter.Bergler@men.de

Supported by Lisa Wietzorek

MEN Mikro Elektronik GmbH - Feng Mo - Sales Manager Greater China
Sales Manager Greater ChinaMEN Mikro Elektronik GmbHFeng Mo

Phone: +49-911-99 33 5-299
Mobile: +49 160-90 290-595
Fax: +49-911-99 33 5-901
Feng.Mo@men.de

Supported by Lisa Wietzorek

MEN Mikro Elektronik GmbH - Klaus Weinert - Key Account & Channel Manager Asia-Pacific and Middle East
Key Account & Channel Manager Asia-Pacific and Middle EastMEN Mikro Elektronik GmbHKlaus Weinert

Phone: +49-911-99 33 5-163
Fax: +49-911-99 33 5-901
Klaus.Weinert@men.de

Supported by Lisa Wietzorek

MEN Mikro Elektronik GmbH - Torsten Fürst - Account Manager Germany
Account Manager GermanyMEN Mikro Elektronik GmbHTorsten Fürst

Phone: +49-911-99 33 5-314
Fax: +49-911-99 33 5-901
Torsten.Fuerst@men.de

Supported by Nadine Köhler

MEN Mikro Elektronik GmbH - Klaus Probst - Key Account Manager Germany
Key Account Manager GermanyMEN Mikro Elektronik GmbHKlaus Probst

Phone: +49-911-99 33 5-144
Fax: +49-911-99 33 5-901
Klaus.Probst@men.de

Supported by Lisa Wietzorek

MEN Mikro Elektronik GmbH - Peter Rüdiger - Key Account Manager Germany
Key Account Manager GermanyMEN Mikro Elektronik GmbHPeter Rüdiger

Phone: +49-911-99 33 5-178
Fax: +49-911-99 33 5-901
Peter.Ruediger@men.de

Supported by Helene Töpfer

MEN Mikro Elektronik GmbH - Meindert Kuipers - Key Account & Channel Manager Northern Europe
Key Account & Channel Manager Northern EuropeMEN Mikro Elektronik GmbHMeindert Kuipers

Phone: +49-911-99 33 5-235
Fax: +49-911-99 33 5-901
Meindert.Kuipers@men.de

Supported by Helene Töpfer

MEN Mikro Elektronik GmbH - Jose Carlos Huertas Marco - Account Manager
Account ManagerMEN Mikro Elektronik GmbHJose Carlos Huertas Marco

Phone: +49-911-99 33 5-278
Fax: +49-911-99 33 5-901
Jose.Huertas@men.de

Supported by Katharina Weimann

MEN Mikro Elektronik GmbH - Christian Habermeier - Account Manager Germany
Account Manager GermanyMEN Mikro Elektronik GmbHChristian Habermeier

Phone: +49-911-99 33 5-277
Fax: +49-911-99 33 5-901
Christian.Habermeier@men.de

Supported by Helene Töpfer

MEN Mikro Elektronik GmbH - Helene Töpfer - Sales
SalesMEN Mikro Elektronik GmbHHelene Töpfer

Phone: +49-911-99 33 5-260
Fax: +49-911-99 33 5-901
Helene.Toepfer@men.de

Supports Christian Zeiher, Meindert Kuipers, Christian Habermeier and Peter Rüdiger

MEN Mikro Elektronik GmbH - Katharina Weimann - Sales
SalesMEN Mikro Elektronik GmbHKatharina Weimann

Phone: +49-911-99 33 5-321
Fax: +49-911-99 33 5-901
Katharina.Weimann@men.de

Supports Gerhard Brune, Jose Huertas and MEN France

MEN Mikro Elektronik GmbH - Nadine Köhler - Sales
SalesMEN Mikro Elektronik GmbHNadine Köhler

Phone: +49-911-99 33 5-213
Fax: +49-911-99 33 5-901
Nadine.Koehler@men.de

Supports Rainer Jorek and Torsten Fürst

MEN Mikro Elektronik GmbH - Lisa Wietzorek - Sales
SalesMEN Mikro Elektronik GmbHLisa Wietzorek

Phone: +49-911-99 33 5-298
Fax: +49-911-99 33 5-901
Lisa.Wietzorek@men.de

Supports Klaus Weinert, Feng Mo and Dieter Bergler

MEN Mikro Elektronik GmbH - Stefanie Städtler - Sales
SalesMEN Mikro Elektronik GmbHStefanie Städtler

Phone: +49-911-99 33 5-234
Fax: +49-911-99 33 5-901
Stefanie.Staedtler@men.de

Responsible for Repair Requests

Distributor
Data Respons GmbH - Jochen Stäudinger - Distribution Austria and Germany
Distribution Austria and GermanyData Respons GmbHJochen Stäudinger

Phone: +49-721-480 887-10
Fax: +49-721-480 887-11
info@datarespons.de
www.datarespons.de
Amalienbadstr. 41, Bau 53
76227 Karlsruhe
Germany

Online Support Request Use this form to get the fastest possible reply.
Please make sure to fill out the complete form, so we can provide quick and specific support.
Your support request will be sent to our technical support.

* required fields

Product

If the product is a mezzanine module

Operating System

Are there any third-party components in your system?

Yes No

Your Problem

Your Contact Data

Please type in the letters and/or numbers that you see in the image on the left (case-sensitive).

Article Returns If you use our article return form, handling returns will become as easy as 1-2-3, for you and for us.
1 Fill in form   2 Print repair note   3 Send articles to MEN
After filling the form, you will get an RMA number for unique identification of your return. Please print the repair note that contains this RMA number and enclose it in your package.
If you return a board that works with memory modules, please leave any memory modules installed!


* required fields

Reason for return

Repair Update Return/Exchange

Where do you send your article(s)?*

MEN Germany MEN USA

Article / Serial number / Defect

Please describe the defect as clearly as possible, e.g.: 02F014-04 / 001167 / It doesn't boot properly. The following messages are displayed:.

How to find article, revision and serial numbers

Article and Revision Numbers

  • The article number gives the board’s family and model. This is also MEN’s ordering number. To be complete it must have 9 characters.
  • The revision number gives the hardware revision of the board.
  • There is one of three different types of labels on your product which indicate the article and revision number.

They look like this:
Type 1:
article and revision numberType 2:
article and revision numberType 3:
article and revision number

Serial Number
The serial number is a unique identification assigned during production.
The serial number's label also has a matrix code on it and looks like this:
serial number

Your Contact Data

I agree to pay an inspection charge of 105 € per board, unless the board is in need of repairs. When a device or a system is returned, the inspection charge is calculated from the number of boards in the device or system. Note: For repairs, MEN charges a standard rate per board (at MEN's sole discretion) or the time and material expenditure.
I agree to pay an inspection charge of 150 USD per board, unless the board is in need of repairs. When a device or a system is returned, the inspection charge is calculated from the number of boards in the device or system. Note: For repairs, MEN charges a standard rate per board (at MEN's sole discretion) or the time and material expenditure.
I agree that the data entered in this form, including my personal data, is stored for the purpose of MEN's RMA procedure.

Please type in the letters and/or numbers that you see in the image on the left (case-sensitive).

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